Office Hours

Office hours are 9:00 a.m. to 4:30 p.m. Monday through Friday. Offices are closed on Saturdays, Sundays and holidays. No departures or returns can be scheduled on these days.

Vehicle Pick Up/Return

Vehicle departure time is normally between 12:00 PM and 3:00 PM.

Vehicle drop off time is between 9:00 AM and 11:00 AM only. Returns after 11:00 am may be subject to an extra day rate. Customer agrees that he will return unit in the same condition as he received it (excluding normal wear). A fee of up to $250 will be charged if the interior of the vehicle has not been cleaned. Damages or loss of equipment will be paid for by the renter. Holding tank must be emptied prior to return of the vehicle or be subject to an additional dump charge of up to $125.

You may be able to pick up your All American trailer earlier on Friday (between 9:00 AM and 12:00 PM or return late on Monday afternoon (between 11:00 AM and 3:00 PM) or both.

To take advantage of flexible pick up and drop off times, you must call the rental center in advance to verify that the conditions and availability permit flexible pick up and drop off times for your weekend getaway dates. Does not normally apply to special event weekends. Flexible pick up and drop off times are not warranted and All American accepts no liability regarding non-availability of flexible times.

Rental Day

The Rental Day is based on number of nights the vehicle is used. Each night constitutes a rental day. Rental charges are based on rates in effect at pick-up day. An extra day rate applies to all weekend rentals falling on holiday weekends as the rental office will usually be closed. Rental to be returned the following day.

Early Returns, Late Pick Ups, and Unused Miles

No refunds will be made for early returns, or late pickups.

Reservation Down Payment

Upon confirmation, a $300 reservation down payment is charged to the customer's credit card. One change per reservation is at no charge. Additional changes are subject to processing fee of $25 per change. At departure, your reservation down payment is credited to total prepayment charge.

Notice: Estimated rental charge prepayment may be required in full in advance for special rental events, such as music festivals, auto race events, and gatherings in remote areas, at All American's sole discretion.

Security Deposit

A minimum security deposit of $500 and total estimated rental charges are payable at departure by credit card. Personal checks, cash and ATM cards are NOT accepted. For certain rental applications, security deposits may be increased at All American's sole discretion. Credit card deposits are processed at departure. Your credit card may have a daily limit. Please check with your credit issuing authority in advance to ensure coverage of all charges at departure. With payment of estimated rental charges other than by a credit card, a minimum deposit of $1000 ($1,500 CDN) is required at departure. Upon return, all extra charges, if any, are balanced against the security deposit and a credit or check issued to cover the refund.

Driver Requirements

Qualified drivers 25 years of age or older possessing a valid and identifiable driver's license. A major credit card and references, employment, or a foreign passport are required as identification prior to rental and will be verified. All drivers must be listed on and sign the Rental Agreement and will be bound by Terms and Conditions of the Rental Agreement at unit pickup. Copies of a valid driver license, current registration and insurance card are required prior to departure.

Demonstration

Demonstration (approximately 30 minutes to one hour) is required to acquaint the customer and drivers with the operation of the unit before departure. This demonstration is only given during office hours.

Substitutions

We will make every effort to provide the customer with the model requested. We reserve the right to substitute models of similar or higher grade. Should a model of lower grade be offered and accepted, liability will be limited to refund of price differential between model paid for and model taken.

Parking/Traffic Violations

Customers are responsible for reporting and payment of all parking/traffic violations at rental termination. Non-reporting of parking/traffic violations breaches the Rental Contract and may result in an administrative charge of up to $100 in addition to the fines.

Restricted Areas

Vehicles are restricted from operation in Death Valley and other desert areas during hot periods. Damage waivers are voided should this rule be violated. Customer will also be held liable for all damages to trailer, tires, towing charges, and all other related expenses as a result of a breakdown associated with operating in these areas. During certain periods, these areas are not habitable and could pose a danger to the customer and passengers. Consult your rental office for restricted areas and times. Vehicles are not allowed on "logging" and other non-public roads, and selected highways such as the Apache Trail in Arizona.

Due to restrictions on vehicle heights, propane gas and parking, vehicles with propane are not permitted in Manhattan and are not permitted to travel through any underground or underwater tunnels. Violations of these restrictions void damage waivers and customer may also be held liable for all damages and all other related expenses.

Alaska, Yukon and Northwest Territories

Vehicles are allowed to be driven to Alaska, Yukon, and Northwest Territories. Travel in Newfoundland on Dalton or Dempster Highways and other selected highways is prohibited under all conditions for all vehicles.

Mexico

Vehicles are NOT permitted in Mexico.

One Way Rentals

One-way rentals are not available.

Trailer Convenience Kits (Reservations required)

Coming Soon.

Pets

Pets are not permitted in your All American trailer rental. Customer will be subject to a cleaning fee up to $250 and lose security deposit for violations. Smoking is NOT permitted in any All American rental and is subject to loss of security deposit plus any additional costs to return unit to pre rental condition.

Exterior Storage

Sorry, storing items on vehicle roof or exteriors is not permitted.

Maintenance and Breakdown Responsibility

The customer is responsible for reporting mechanical failures immediately. Instructions and procedures for maintenance expense reimbursement are provided at rental. Customers may be held responsible for mechanical damage due to negligence in trailer operation or failure to provide normal maintenance. In the event the trailer is in breakdown repair for 12 hours or more, through no fault of the customer, our responsibility to customer is limited to refund of daily rate or portion thereof. Radio, air conditioning, refrigerator, microwave and appliances, and generator malfunctions are not considered breakdowns and no refunds are available for repair time to these items.

Peace of Mind Coverage

For your peace of mind while traveling, All American rentals include coverage's in two areas in excess of minimum automobile coverage's against third-party required by law. The details are contained on the Rental Agreement. Below is an outline of the coverage's

• Supplemental Liability Insurance (SLI) provides you supplemental liability insurance up to $1,000,000 for USA rentals (Not valid in Mexico).
• Responsibility of up to only $500 for Vehicle Loss or Damage per occurrence provided you abide by the Terms and Conditions of the Rental Agreement, report promptly in case of accident of vehicle damage, and avoid prohibited vehicle use.
  

General Conditions

Rental prices, policies and conditions are subject to change without notice. Rentals are subject to the Terms and Conditions of the Rental Contract, a copy of which is available by writing to All American Camper and RV, LLC 5105 Hwy 33 Farmingdale, NJ 07727.